Frequently Asked Questions
most popular questions asked in presale and by our customers
- How do I Manually Create an Autoship Cloud Customer?
- How Can I Resolve Orders with a Pending Payment or Failed Status?
- Why is the Autoship Cloud > Products Page Not Loading in WP-Admin?
- Can I whitelist QPilot IP addresses with my firewall?
- How do I avoid caching API endpoints for Autoship Cloud?
- How do I replace a product on existing Scheduled Orders?
- What if I have more than 1 payment gateway?
- Can my payment gateway be added to Autoship Cloud?
- Does CVV work for saved payments and Autoship?
- How to use the action to Retry Update Order (Error 3001)
- How do I retry processing a failed Scheduled Order?
- Will my staging site be able to connect with QPilot?
- How do I Pause / Resume Site Processing?
- Can I Use CVV for Scheduled Orders
- I disconnected my site from QPilot - how do I reconnect?
- Why Can't I Add Another Site to My QPilot Account
- What should I do with a Failed Scheduled Order?
- How is Autoship Cloud different from WC Autoship?
- Can I create a URL to add autoship products to the cart?
- How do I make sure QPilot notifications are not sent to spam?