[WooCommerce] How Customers View Scheduled Orders

Customers can log in to My Account to view, manage, and create Scheduled Orders.

Autoship Cloud provides several unique options for displaying Scheduled Orders to customers who are logged into My Account. Merchants can edit this setting in WP-Admin > Autoship Cloud > Settings >> Options >> "Displaying Scheduled Orders in My Account" (learn more here).

See how to manage Scheduled Orders as an Administrator here. Learn more about how customers manage Scheduled Orders here: How Customers Manage Scheduled Orders

Protip: Check out our Subscriber Success Guide here for tips on how to support your subscribers, regardless of which portal you use!

1. v2 Subscriber Portal

An experience embedded into your My Account page as a custom element that provides the most intuitive and flexible UI for customers. Learn more here.

Scheduled Order Actions Available:

  • Create Scheduled Order
  • Edit Scheduled Order 
  • Process Now
  • Retry Processing
  • Pause / Resume
  • Delete Scheduled Order

Additional Resources:

  1. Subscriber How-to Guides
  2. How to Customize the v2 Subscriber Portal
  3. The v2 Subscriber Portal works with Retention Workflows!

2. Native Autoship Scheduled Orders Templates

The best choice for stores that want to display Scheduled Orders using WordPress templates. 

Scheduled Order Actions Available:


Pro Tip: this is the best display option if you want the display to match your theme styles or are customizing the display or building custom logic that runs within WordPress.

Legacy Portal Options:

Please note that Legacy options will not be receiving further updates and are no longer supportable. Please consider changing your display option to either the Native UI or v2 Subscriber Portal as soon as possible.

1. Hosted Autoship Scheduled Orders iFrame

A simple customer experience displayed as a hosted iFrame. 
Pro Tip: Slow site? The Hosted iFrame Display is hosted for you (on our servers) so it loads & updates super fast!

Scheduled Order Actions Available:

  • Edit Scheduled Order 
  • Pause / Resume Scheduled Order Processing
  • Delete Scheduled Order

2. Embedded Autoship Scheduled Orders App

More robust features displayed as an embedded application.
Pro Tip: developers can locate this Angular 5 application within the Autoship Cloud Plugin in the Scheduled Orders folder directory.

Scheduled Order Actions Available:

  • Create Scheduled Order
  • Edit Scheduled Order 
  • Pause / Resume Scheduled Order Processing
  • Delete Scheduled Order