Product availability and stock status

Autoship Cloud Products can be selectively enabled (and disabled) to process on Scheduled Orders using  Autoship Cloud Product Settings.

For sites that manage inventory in WooCommerce, Autoship Cloud Products will also synchronize the stock status of the WooCommerce product to the Autoship Cloud Product.

Both the Autoship Cloud Product Setting for "Process Scheduled Order" and "Stock Status" are used to determine if a product is enabled or disabled to process on Scheduled Orders.

Here are the rules that determine if a product will process on a Scheduled Order:
Note: Stock Status is not a required field, so N/A is the same as "In Stock"

Product Enabled for Scheduled Orders

  1. Process Scheduled Order = Enabled
  2. Stock Status = In Stock (or N/A)

Product Disabled for Scheduled Orders

Disabled Products will not process and do not count towards the Subtotal Value of the Scheduled Order
  1. Process Scheduled Order = Disabled
  2. Stock Status = In Stock (or N/A)

OR

  1. Process Scheduled Order = Enabled
  2. Stock Status = Out of Stock

OR

  1. Process Scheduled Order = Disabled
  2. Stock Status = Out of Stock

Managing Disabled Products

For Administrators, disabled products are viewed as a separate group of items when  editing Scheduled Orders.

The following icons help to identify why each product on a scheduled order is listed as a "Disabled Item".  Hovering over an icon will display a tooltip that describes the condition of the product.

  • This icon is displayed when "Process Scheduled Order" is not enabled for the product

  • This icon is displayed when a product is "Out of Stock".

For customers of your store, an "Out of Stock" message is displayed within the My Account > Scheduled Orders page if a disabled product is included in their Scheduled Order:

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