Error messages during WC Autoship Upgrade

When upgrading from WC Autoship to Autoship Cloud, you may see error messages displayed below the status bar during imports.

These error messages are displayed so that the admin can see if there were any issues during the import process.

Error: Product associated with this schedule no longer exists

What this means: This error message indicates that a product on Autoship Schedules was since deleted from your site so there it cannot be included with the Autoship Cloud Scheduled Order.

Suggested action: In most cases, no action is necessary since the product was most likely deleted from your site because you no longer offer it.  However, it may be a good idea to look up the Scheduled Order for the customer email associated with the error to ensure that they have any products in their Scheduled Order.

You can look up a Scheduled Order by customer email in WP-Admin > Autoship Cloud > Scheduled Orders (search their email address in this report).

Still need help? Contact Us Contact Us