How Autoship Prices Work

Table Of Contents

  1. How Autoship Prices Work
  2. Where to Set Autoship Prices
  3. How Autoship Price is Displayed to Customers
  4. How Autoship Prices display to an Admin in Scheduled Orders
  5. How Autoship Price is Displayed Inclusive of Tax
  6. Troubleshooting Product Price Displays

How Autoship Prices Work

As a merchant, you have the option to set prices for products enabled for Autoship for customers at Checkout as well as for Recurring Autoship Orders.

Autoship Checkout Price($) is the price that is offered at WooCommerce cart/checkout when a product selected for Autoship is added to the cart.

Autoship Recurring Price($) is the price that is offered for the product on recurring Scheduled Orders (when QPilot processes orders made over the WooCommerce API).  

Note: both of these prices are optional to offer.  

If no Autoship Checkout Price or Autoship Recurring Price is provided, the WooCommerce Regular Price for the product or variation will be used for checkout as well as recurring Scheduled Orders.

If both Autoship Checkout Price and Autoship Recurring Price are set to the same value, then the price is simply displayed as "Autoship and Save x%".

Where to Set Autoship Prices

Simple Products: Set the Autoship prices of Simple Products from the Autoship tab in the WP-Admin > Products >> Edit Product page.

Variable Products: Set the Autoship prices for variable products from the Variations tab in the WP-Admin > Products >> Edit Product page.

How Autoship Price is Displayed to Customers

The Autoship Cloud plugin will automatically calculate the % percentage savings by comparing the WooCommerce Product's Regular price to the Autoship Checkout Price. 

Note: If you would like to calculate the % percentage savings for all WooCommerce Products, you can perform a bulk update of the Autoship Checkout Price within the "Utilities" tab in  WP-Admin > Autoship Cloud > Settings 

This can optionally be presented within the Cart as well by enabling an option within Autoship Cloud > Settings (Additional Options).

How Autoship Prices display to an Admin in Scheduled Orders

When editing a Scheduled Order as an admin, you will see a Price and Sale Price for each product.

  • Price: Refers to the WooCommerce Product's "Regular Price"
  • Sale Price: Refers to the WooCommerce Product's "Autoship Recurring Price"

admin scheduled order prices

How Autoship Price is Displayed Inclusive of Tax

When Customers View the Product Page

When prices are displayed inclusive of tax, then the Autoship Price is also displayed on the product page inclusive of tax.

When Customers View the Cart Page

When prices are displayed inclusive of tax, then the Autoship Price is also displayed for each product in the cart inclusive of tax.

When Customers View Upcoming Scheduled Orders

Using the Native UI display option, your store can display upcoming Scheduled Orders to customers (in My Account > Scheduled Orders) with prices that are either 'entered with tax' or 'entered exclusive of tax'.  

Note: The Native UI is the only display option that can support the display of prices including taxes because it uses WordPress templates to display Scheduled Orders.

How the Native UI displays prices and totals in response to the Tax options in WooCommerce ( WP-Admin > WooCommerce > Settings >> Tax tab)

  • When the 'Prices entered with tax' option is set to "No, I will enter prices exclusive of tax" and the 'Display prices in the shop' option is set to "Including tax", the Native UI will adjust the displayed prices for existing Scheduled Order items, newly added Scheduled Order items, and the Subtotal and Total to include tax calculated using the WooCommerce wc_get_price_to_display() function ( see https://docs.woocommerce.com/wc-apidocs/function-wc_get_price_to_display.html ).
  • When the 'Prices entered with tax' option is set to "Yes, I will enter prices inclusive of tax" and the 'Display prices in the shop' option is set to "Excluding tax", the Native UI will adjust the displayed prices for existing Scheduled Order items, newly added Scheduled Order items, and the Subtotal and Total to exclude tax calculated using the woocommerce wc_get_price_to_display() function ( see https://docs.woocommerce.com/wc-apidocs/function-wc_get_price_to_display.html )
  • When the 'Display prices in the shop option' is set to "Including tax" the "Tax" label in the totals section of the Scheduled Order will change to "Additional Tax & Fees".  This is because the prices and totals already include the tax and there may be an additional tax ( i.e. shipping tax ) and/or fees added when the Scheduled Order is ultimately processed.

Control the Price Display With A Filter

The autoship_enable_wc_tax_settings_for_prices_display_default filter can be used by developers and merchants to disable this new display functionality of the plugin.

Troubleshooting Product Price Displays

If your Autoship prices are not displaying correctly on your product page there may be custom code from either another WordPress plugin or your theme interfering. See below for troubleshooting steps. 

Why are my product displays different?

To identify any potential interference, please review ad follow the steps in our troubleshooting doc: What Are the Best Steps to Troubleshoot Errors With My WooCommerce Site?

  • To troubleshoot potential conflicts caused by plugins or custom code in your them, see these specific sections: Deactivating Plugins and Switching to a Basic Theme
  • Remember to always test changes to your site with a staging site before making changes to your live/production site!

How do I make mine the same?

  • If you have tested your site and your theme is causing a different default display and you would like the default display, you can refer to the example code here: Products: Add Autoship Options to Custom Theme Product Templates
  • If a plug-in is causing unwanted changes and you would prefer the default display, you will need to contact the plug-in author. 

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