Scheduled Order Processing Time

By default, QPilot Sites are set to a "UTC-0" or "GMT-0" timezone. When no start time is defined, Scheduled Orders will process relative to the time they were last updated.

Merchants can set their connected QPilot Site's daily processing to a specific time of day that is also localized to the time zone of their choosing. When a timezone is set by users it localizes updates to Scheduled Orders, allows users to set a localized processing start time / time specific email notifications are sent, and localizes the time on reports to that set by the merchant.

How to Localize the QPilot Site's Time Zone and Set Scheduled Order Processing Start Time

  1. First, log in to your QPilot Online Merchant Account
  2. Locate the Site you wish to update and select the "edit" button (the "3 dots" in the upper right-hand corner of each Site card)
  3. Select "edit" and then select the "Options" tab.
  4. Locate the "Timezone" dropdown to set your Timezone
  5. Last, select the "Scheduled Order Processing Start Time" to select the time of day that you would like QPilot to start processing Scheduled Orders each day (your processing start time also controls when you upcoming Scheduled Order and Lock notification emails are sent to your customers).

Scheduled Order Offset Processing

Some businesses want to process their Scheduled Orders days in advance of the Scheduled Order's actual Next Occurrence Date. 

This may be due to fulfillment or order processing needs, sensitive inventory levels, or simply because they wish to have a longer lead time before shipping out an order. 

Processing Scheduled Orders before their actual next occurrence date can be achieved with a setting found within your connected QPilot Site. 

  1. First, log in to your QPilot Online Merchant Account
  2. Locate the Site you wish to update and select the "edit" button (the "3 dots" in the upper right-hand corner of each Site card)
  3. Select "edit" and then select the "Options" tab.
  4. Next, locate the setting "Process Scheduled Orders __ days prior to Next Occurrence date" and then select the number of days you want your Scheduled Order to process in advance of their actual Next Occurrence dates.

Example: if you set "Process Scheduled Orders __ days prior to Next Occurrence date" to "3", the Scheduled Order will process 3 days prior to its Next Occurrence Date at the processing time set above. 

offset processing options

Still need help? Contact Us Contact Us