How do I adjust my processing settings when daylight savings starts and ends?

Daylight Savings Time (DST) represents a one-hour time shift, an hour forward in the spring and an hour back in the fall. If you are a merchant located in a timezone that observes Daylight Savings Time, then your QPilot processing settings may need to be adjusted to account for the time shift. 

  • For example, if your connected QPilot Site's Processing Start Time is set to 7 am and your timezone is "(GMT-07:00) Mountain Time", then Scheduled Orders will start processing at 8 am when daylight savings starts

Merchants that are located in timezones observing Daylight Savings Times can quickly adjust their connected QPilot Site's processing settings so that Scheduled Orders will start processing at the expected time in their timezone.

Learn more about QPilot Processing Settings.

How To Update Your QPilot Processing Settings For Daylight Savings (start or end) 

  1. First, log in to your QPilot Merchant Center and select "Edit" from your site menu. Then go to the "Options" tab and edit "Timezone".
  2. Update your timezone by one hour more or less depending on whether it is the start or end of Daylight Savings Time.
    1. For example [daylight savings starts, represents moving +1 hour forward]:

      If your connected QPilot Site is currently set to "(GMT-08:00) Pacific Time", you will update your timezone to "(GMT-07:00)". If your connected QPilot Site is set to "(GMT+11:00)" then you will update it to "(GMT+12:00)". This represents an hour jump forward. 
    2. For example [daylight savings ends, represents moving -1 hour backward]:

      If your connected QPilot Site is currently set to "(GMT-07:00)", you will update your timezone to "(GMT-08:00)". If your connected QPilot Site is set to "(GMT+12:00)" then you will update it to "(GMT+11:00)".
  3. Once your timezone is updated, your connected QPilot Site's Processing Start time will be adjusted and Scheduled Orders will be queued to automatically process in your expected timezone. 

See the example below for how to update a connected QPilot Site's timezone. 

Example of a QPilot Site Timezone Update

Note: Your connected QPilot Site's Processing Start Time is affected by the Timezone selected in your Site's Options.
If you attempted to change your Site's Processing Start Time instead of your Site's Timezone, please read on (and review the next section titled "What If I Updated My Processing Start Time to Adjust for the Start of Daylight Savings?") for more details. 

What If I Updated My Site's Processing Start Time to Adjust for Daylight Savings (instead)?

In the case that you updated your connected QPilot Sites' Processing Start Time (instead of the timezone in your Site's Options) to adjust for Daylight Savings, you should reverse the change so your connected QPilot Site's Processing Start Time is back to the desired hour and then only update your connected QPilot Site's Timezone. 

For example, if you want Scheduled Orders to start processing at 7 am GMT-7 (Mountain Standard Time) but you changed your connected QPilot Site's Processing Start Time (to 6 am at the end of Daylight Savings Time) instead of changing the Timezone (from GMT-6 to GMT-7), you should change your Processing Start Time back to 7 am and change your Timezone to GMT-7 (Mountain Standard Time).

See the example (below) for updating a connected QPilot Site's Processing Start Time.

Updating Qpilot Site Processing Start Ti e

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