Shipping Addresses for Scheduled Orders
Shipping Address at Checkout Used By Default
The default shipping address for a customer's scheduled order will be the shipping address they enter at checkout.
This means that if a customer has scheduled any products for Autoship at checkout, their resulting Scheduled Order(s) will use the Shipping Address they entered at checkout.
How Customers Update Shipping Address for Scheduled Orders
WooCommerce enables customers to update their Shipping Address by logging into My Account > Addresses.
Autoship Cloud extends the WooCommerce customer experience in My Account > Addresses to make it easy for customers with Scheduled Orders to apply changes made to their Shipping Address to their existing Scheduled Orders.
Customers can quickly do this in 3 steps:
- Login to My Account and select Addresses
- Edit the Shipping Address
- When saving the new Shipping Address, select the option to "Update the Shipping Address for All of my Scheduled Orders"
At any time, they can also select an action displayed on the Addresses page to "Click here to update your shipping address on all Scheduled Orders". This action will apply the current Shipping Address to all of their existing Scheduled Orders even if they are not editing the Shipping Address.
Use Multiple Unique Shipping Addresses on Scheduled Orders
For the most robust customer self-service experience, we suggest you enable the embedded display of Scheduled Orders in My Account. Once enabled, your customers will be able to edit every aspect of each Scheduled Order including the Shipping Address for each Scheduled Order they have.
In this animation, the customer logs into My Account > Scheduled Orders to locate an upcoming order that they would like to change the shipping address for. Once entered, the change is highlighted so they know to confirm the changed Shipping Address by clicking "Update".
How Merchants Update Shipping Address for Scheduled Orders
Merchants and Wordpress Administrators can change any aspect of a Scheduled Order at any time on behalf of their customers by visiting WP-Admin > Autoship Cloud > Scheduled Orders -- then editing the Scheduled Order they would like to change.